Our Client’s Vision

Our client envisioned a seamless approach to post-acute care coordination, aiming to bridge communication gaps between nursing facilities, discharged patients, and their families. They sought to enhance engagement, streamline administrative workflows, and ensure better patient outcomes through a digital solution tailored to their needs.

Leveraging our expertise, we developed a comprehensive web and mobile application tailored to their needs, ensuring continuity of care and better patient outcomes.

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Technologies

iOS, Android, .NET, React, AWS

Integrations

PointClickCare, Twilio

Team

6 - (Project Manager, Senior Developers & Leads, UI/UX Designer, QA)

Timeline

12-Month Long-Term Engagement Project

Challenge

Lack of seamless communication between nursing facilities, patients, and their families.

High re-hospitalization rates due to insufficient post-discharge coordination.

Inefficient documentation and administrative processes.

Limited engagement and feedback collection from residents and caregivers.

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Cabot’s Solution

The proposed solution comprises a secure Mobile Application and a Web Application, intended to improve communication between nursing facilities, inpatients/discharged patients, and their family members. By offering a streamlined engagement process, the platform ensures that patients receiving post-discharge care at nursing facilities remain well-informed and connected.

Our solution enables continuous engagement for residents and family members throughout their healthcare journey, reduces re-hospitalization rates through structured discharge planning and improved coordination, and creates a direct line of HIPAA-compliant communication between care centers, physicians, and family members.

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Process

Cabot utilized Agile methodology, delivering iterative builds and incorporating client feedback throughout the development cycle.

Key Features

Secure HIPAA-compliant direct messaging for seamless communication.

Resident care and medical team information in one centralized location.

Document storage and sharing, including advance directives and admission agreements.

Broadcast alerts for emergencies and facility-wide updates.

Integration with PointClickCare for enhanced patient record management.

Digital forms and automated workflows to streamline administrative tasks.

Care plan tracking, discharge planning, and historical stay records.

Resident and family engagement through feedback collection and request tracking.

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Challenges Faced and Solutions Provided

Challenge: Integrating a HIPAA-compliant real-time communication system.

Solution: Overcame regulatory and technical challenges by implementing a secure, seamless messaging platform using Twilio

Challenge: Handling interoperability with existing healthcare management systems.

Solution: Developed robust API integrations to ensure seamless data exchange with platforms like PointClickCare.

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Impact

The implementation of structured discharge planning and real-time communication led to a 30% reduction in re-hospitalization rates.

Automated workflows and digital documentation resulted in a 40% increase in staff productivity, while enhanced patient-family engagement improved facility ratings and trust.

30%

Reduction in Re-Hospitalization Rates Through Structured Discharge Planning and Real-Time Communication.

40%

Increase in Staff Productivity with Automated Workflows and Digital Documentation.

Conclusion

By leveraging cutting-edge technology, our platform transformed post-acute care coordination, delivering measurable improvements in patient outcomes, operational efficiency, and engagement. With streamlined workflows and seamless communication, nursing facilities can now provide a higher standard of care while reducing administrative burden.

Want to enhance patient outcomes with a customized healthcare solution? Contact Cabot today for a consultation.

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How a Custom Digital Solution Transformed Post-Acute Care Coordination

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