A Digital Platform Connecting Lives and Transforming Care

Industry

MHM, Healthcare

Service

Web App, Mobile App

Company Size & Location

Medium-sized organization, United States

Our Client’s Vision

Our client envisioned an innovative healthcare application tailored for patients, enabling them to share their life-altering conditions, symptoms, and treatments within a supportive social community. The goal was to create a platform where patients could connect with others facing similar challenges, gain emotional support, and access online consultations with doctors, prescriptions, and appointment booking—all in one comprehensive solution.

Technologies

React, Flutter, nodejs, ios, android, firebase

Integrations

Strapi, Twilio, Agora

Team

6 (Project Manager, Developers, UI/UX Designer, QA Tester)

Timeline

Challenge

The client faced several key challenges in transforming their idea into a practical solution:

  1. A digital solution for patients who often struggle to find accurate and trustworthy information about their conditions, treatments, and potential outcomes.
  1. Managing medical records and histories in a systematic and secure manner posed a significant challenge.
  1. Streamlining appointment scheduling and communications between patients and healthcare providers was a critical requirement.
  1. Creating a platform where patients with similar conditions could connect, share their journeys, and provide mutual support was essential for the application’s success.

Cabot’s Solution

Cabot partnered with the client to transform their vision into a fully functional and user-friendly healthcare platform. Here's how Cabot addressed the challenges:

Cabot worked closely with the client to refine the concept and outline the technical and functional requirements of the platform. This included designing a web application for doctors and a mobile app for patients to address the specific challenges identified. Cabot developed a feature-rich web and mobile application, ensuring seamless integration of the Agora for communication modules. Special attention was given to the platform's usability, ensuring that patients could easily navigate and interact with it, much like familiar social media applications. The platform adhered to HIPAA guidelines and followed the directives of the Ministry of Health, ensuring data security and regulatory compliance throughout.

Process

Key Features

  • Appointment Scheduling

Patients can easily schedule appointments with healthcare providers by selecting their preferred dates, times, and specialties.

  • Virtual Consultations

The app facilitates video or audio consultations with medical experts for timely advice and diagnosis.

  • Medical Record Management

Users can securely upload and store their medical records for easy access during consultations.

  • Community Support

Patients can connect with others who share similar health conditions, create posts, and engage within supportive communities.

  • Virtual Consultation Tools

Doctors can conduct video or audio consultations to diagnose and provide medical advice to patients.

  • Treatment Documentation

Physicians can record notes and create detailed treatment plans during consultations.

  • Appointment Management

Doctors can manage their appointments, view schedules, and receive real-time notifications.

Challenges Faced and Solutions Provided

Integration of Reliable Communication Features

Ensuring seamless and secure video/audio consultations required integrating a reliable communication SDK that adhered to healthcare data compliance.

Resolution: Cabot partnered with Agora.io to implement a GDPR- and HIPAA-compliant solution, offering scalable and secure communication functionality.

Impact

Cabot successfully delivered a cutting-edge healthcare platform that addressed the client’s requirements and exceeded expectations:

  • User-Friendly Design: The application features an intuitive interface, enabling patients to easily share their experiences, connect with peers, and access healthcare services.
  • Enhanced Patient Support: Patients can consult doctors online, book appointments, and securely manage their medical records.
  • Robust Communication Modules: The integration of Agora SDK ensured seamless and secure communication between patients and doctors, enhancing the overall user experience.
  • Holistic Healthcare Experience: The platform fosters a supportive community while enabling personalized care, making healthcare more accessible and manageable for Indian patients.

Engagement Time

Average user engagement time increased to 30 minutes per session.

User Profile

Facilitated the creation of 1000+ user profiles within the initial quarter.

Virtual Consultations

Supported 100+ virtual consultations with doctors in the first six months.

Conclusion

Cabot partnered with the client to transform their vision into a fully functional and user-friendly healthcare platform.

Contact Cabot today for a consultation!

Want to enhance patient outcomes with a customizedhealthcare solution?

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